THE IMPORTANCE OF USING INDICATORS TO MEASURE THE PERFORMANCE OF THE PUBLIC WATER AND SEWERAGE SERVICE

Abstract

The article deals with the problem of reforming the public water and sewerage service, in the context of applying the decentralization and deconcentration, as principles of organization and functioning of the public administration.

A priority of public administration is the reform of public services. In order to measure the efficiency of a public service and the extent to which public services fulfill the strategic objectives it is necessary to exist some performance indicators.

The purpose of the analysis made in this article is to investigate the current status of the public water and sewerage service, starting from a first aspect analyzed, namely the share of the population served by the public water supply system, in the developing regions. We consider appropriate the emphasizing of the decentralization status regarding the water and sewerage service existing in Romania, as well as of the potential indicators that could be used to measure this service.